Having a freezer that fails to freeze, requiring freezer repair, can be frustrating, especially when you rely on it to store perishable goods. In this guide, we’ll explore the common reasons behind a freezer not freezing and provide practical solutions to help you troubleshoot and resolve the problem. Let’s dive in!

Why Freezer Won’t Freeze

Overfilling the Freezer

Overfilling your freezer may seem like a convenient way to maximize storage space, but it can have detrimental effects on its freezing capability. When you cram too many items into your freezer, you inadvertently restrict the airflow, preventing the cold air from circulating effectively. As a result, your freezer struggles to maintain the necessary low temperature, leading to inadequate freezing and a freezer not making ice.

To address the issue of overfilling, it’s important to take a step back and assess the contents of your freezer. Remove any unnecessary or expired items to create more space and allow proper airflow. It’s also beneficial to distribute the remaining items evenly throughout the freezer, ensuring that no area is excessively crowded. This allows the cold air to circulate more freely, improving the overall freezing performance.

Consider organizing your freezer by using storage bins or dividers to compartmentalize different types of food. This not only helps with proper organization but also prevents items from getting buried and forgotten, which can lead to wastage.

Issues with the Door Seal

A faulty door seal is a common issue that can prevent your freezer from freezing properly. When the door seal is damaged, worn out, or not properly aligned, warm air from the surrounding environment can infiltrate the freezer compartment, compromising its ability to maintain the desired low temperature. To determine if your door seal is the culprit, follow these steps:

  1. Close the Freezer Door on a Piece of Paper: Take a thin piece of paper, such as a dollar bill or a sheet of printer paper, and close the freezer door with the paper partially inside and partially outside of the freezer.

  2. Perform the Paper Test: Gently tug on the paper and try to slide it out. If the paper easily slides out without any resistance, it indicates that the door seal is not creating an effective barrier and needs replacement.

If you have determined that the door seal is indeed faulty, it is essential to take immediate action to restore your freezer’s optimal performance. Here’s what you can do:

  1. Contact the Manufacturer or a Professional Technician: Reach out to the manufacturer of your freezer or a qualified technician who specializes in appliance repairs. They can provide you with the appropriate replacement door seal specific to your freezer model.

  2. Obtain a Suitable Replacement Door Seal: Once you have the replacement door seal, carefully follow the manufacturer’s instructions or seek guidance from the technician for the proper installation process. They may recommend removing any screws, clips, or adhesive holding the old seal in place.

  3. Clean the Area: Before installing the new door seal, thoroughly clean the area along the edges of the freezer door where the seal will be attached. Use a mild detergent and warm water to remove any dirt, debris, or residue. Ensure that the surface is completely dry before proceeding.

  4. Position and Secure the New Door Seal: Align the new door seal correctly along the edges of the freezer door, making sure it fits snugly. Follow the manufacturer’s instructions to secure the seal in place using screws, clips, or adhesive as necessary. Pay attention to proper alignment and ensure an airtight closure.

  5. Perform the Paper Test Again: Once the new door seal is installed, close the freezer door and repeat the paper test. The paper should offer resistance when you try to pull it out, indicating that the seal is now functioning properly.

Dirt and Debris in Vital Parts

Accumulated dirt and debris can have a significant impact on the performance of your freezer’s cooling system. Over time, dust can accumulate on vital components such as the condenser coils and the evaporator coils, impeding their ability to function efficiently. Here’s how you can address this issue:

  1. Locate the Condenser Coils: The condenser coils are usually located at the back of your freezer or beneath the unit. They are responsible for releasing heat from the freezer’s interior to the surrounding environment.

  2. Unplug the Freezer: Before you begin cleaning, ensure that your freezer is unplugged to prevent any potential electrical hazards.

  3. Remove Dust from the Condenser Coils: Using a vacuum cleaner with a brush attachment or a soft brush, gently remove the dust and debris that has accumulated on the condenser coils. Be thorough in your cleaning, paying attention to all the nooks and crannies. It’s important to remove as much dirt as possible to allow proper heat dissipation.

  4. Check the Evaporator Coils: The evaporator coils are located inside the freezer, usually behind a panel. These coils are responsible for absorbing heat from the freezer’s interior, allowing it to reach the desired low temperature.

  5. Inspect for Ice or Debris: Check the evaporator coils for any ice buildup or debris. Ice formation can impede the heat absorption process and affect the overall freezing capability of your freezer. If you notice ice accumulation, it may be an indication of an underlying issue such as a malfunctioning defrost system.

  6. Defrost and Clean if Necessary: If you find ice or debris on the evaporator coils, it’s important to defrost and clean them. Follow the manufacturer’s instructions on defrosting your specific freezer model. Once defrosted, use a soft brush or cloth to gently remove any remaining ice or debris from the coils.

  7. Regular Maintenance: To prevent the buildup of dirt and debris in the future, incorporate regular maintenance into your routine. Set a schedule to clean the condenser coils every six months or as recommended by the manufacturer. Additionally, periodically check the evaporator coils for any signs of ice or debris and clean them if necessary.

Problems with Mechanical Parts

In some cases, a freezer not freezing can be attributed to malfunctioning mechanical parts. Two key components that can contribute to this issue are the thermostat and the compressor. Let’s take a closer look at these parts and how they can impact the freezing capability of your freezer:

  1. Faulty Thermostat: The thermostat plays a vital role in regulating the temperature inside the freezer. If the thermostat is faulty, it may not accurately sense the temperature or fail to send the proper signals to the cooling system. As a result, the freezer may not reach the desired low temperature, leading to inadequate freezing. If you suspect a problem with the thermostat, it’s advisable to consult a professional technician who can diagnose the issue and replace the faulty part if necessary.

  2. Compressor Issues: The compressor is responsible for circulating refrigerant through the cooling system, enabling the transfer of heat from the freezer’s interior to the outside environment. If the compressor is experiencing problems, such as a malfunctioning motor or issues with the refrigerant circulation, it can hinder the cooling process and result in the freezer not freezing effectively. Diagnosing and repairing compressor issues can be complex and require specialized knowledge. It’s recommended to seek professional assistance to accurately assess the compressor’s condition and determine the appropriate course of action.

When encountering problems with mechanical parts, it’s important to involve a professional technician who has the expertise to diagnose and repair these components. Attempting to fix these issues yourself without proper knowledge and training can lead to further damage or potential safety hazards.

Problems with Electronic Components

Electronic components are essential for the proper functioning of a freezer, and when they malfunction, it can lead to issues with freezing. One critical electronic component is the electronic control board, which regulates various functions and settings of the freezer. If the control board becomes faulty, it can disrupt the cooling cycle and prevent the freezer from reaching the desired temperature. Here’s what you need to know:

  1. Malfunctioning Electronic Control Board: The electronic control board serves as the brain of the freezer, coordinating and controlling various operations. It monitors the temperature, activates the compressor, and manages the defrost cycle. If the control board malfunctions, it can cause erratic temperature readings, irregular cooling cycles, or even a complete failure of the freezing process. If you suspect a problem with the control board, it’s best to consult a professional technician for an accurate diagnosis and potential replacement.

  2. Consult a Professional Technician: Electronic components can be complex, and diagnosing issues with the control board requires specialized knowledge and tools. It’s recommended to seek the assistance of a professional technician who has experience with freezer repairs. They will have the expertise to inspect and test the control board, identify any faults, and determine whether a replacement is necessary.

  3. Replacement of Electronic Control Board: If the technician determines that the electronic control board is indeed faulty, they will guide you through the process of replacing it. They will ensure the correct replacement part is obtained and installed correctly to restore the proper functioning of the freezer. Attempting to replace electronic components without the necessary knowledge and skills can lead to further damage or void warranties, so it’s crucial to rely on professional assistance.

Condenser and Evaporator Coils

The condenser and evaporator coils are integral components of your freezer’s cooling system. The condenser coils, typically located at the back or beneath the unit, are responsible for releasing heat from the freezer’s interior to the surrounding environment. On the other hand, the evaporator coils, found inside the freezer, absorb heat, allowing the freezer to reach and maintain the desired low temperature. It’s crucial to keep these coils clean and free from ice or debris to ensure optimal performance. Here’s what you need to know:

  1. Importance of Clean Coils: Over time, the condenser and evaporator coils can accumulate dust, dirt, and even ice. When these coils become covered in debris or frost, it hampers the transfer of heat, preventing the freezer from cooling effectively. This can lead to inadequate freezing and compromise the freshness and longevity of your stored food items.

  2. Regular Inspection and Cleaning: It’s important to include the inspection and cleaning of these coils as part of your regular freezer maintenance routine. Begin by unplugging the freezer and accessing the coils. The condenser coils are usually located at the back, while the evaporator coils can be found behind a panel inside the freezer.

  3. Cleaning the Condenser Coils: Using a vacuum cleaner with a brush attachment or a soft brush, carefully remove any dust or debris that has accumulated on the condenser coils. Pay attention to all the crevices and areas where dirt may have built up. Ensure that the coils are completely free from any obstructions that could impede heat dissipation.

  4. Checking the Evaporator Coils: Inspect the evaporator coils for any ice or frost buildup. Excessive frost can be an indication of an underlying issue, such as a malfunctioning defrost system. If you notice substantial ice accumulation, it’s advisable to consult a professional technician to diagnose and resolve the problem.

  5. Defrosting the Evaporator Coils: If you find frost on the evaporator coils, initiate the defrosting process. Follow the manufacturer’s instructions on defrosting your specific freezer model. This typically involves turning off the freezer and allowing the frost to melt naturally. Use towels or absorbent materials to collect any water that may accumulate during the defrosting process.

  6. Seeking Professional Assistance: If the coils are excessively frosted, damaged, or if you encounter persistent issues with ice or debris accumulation, it may indicate an underlying problem that requires professional attention. In such cases, it’s best to consult a professional technician who specializes in freezer repairs. They will have the expertise to diagnose and resolve the issue, ensuring the coils are in optimal condition.

Starting Relay and Evaporator Fan Motor

Two other components that can contribute to a freezer not freezing properly are the starting relay and the evaporator fan motor. These parts play vital roles in the cooling process of your freezer. Let’s delve deeper into their functions and how they can affect freezing performance:

  1. Starting Relay: The starting relay is responsible for initiating the compressor’s operation. It provides an electrical boost to kickstart the compressor, which is crucial for the cooling process. If the starting relay is faulty or fails to function correctly, it can hinder the compressor from starting and impede the cooling cycle. As a result, the freezer may not reach the desired freezing temperature. If you suspect a problem with the starting relay, it’s advisable to consult a professional technician who can inspect and replace the faulty part if necessary.
  2. Evaporator Fan Motor: The evaporator fan motor plays a crucial role in circulating cold air throughout the freezer. It draws air over the evaporator coils, facilitating the transfer of heat and maintaining an even temperature distribution. If the evaporator fan motor malfunctions or stops working, it can disrupt the airflow and compromise the freezer’s cooling performance. In such cases, contacting a professional technician is recommended for a thorough inspection and potential replacement of the fan motor.

The Need for Regular Defrosting

Regular defrosting is essential for maintaining the optimal performance of your deep freezer not freezing. Over time, ice can accumulate on the evaporator coils, hampering their efficiency and hindering proper freezing. Here’s why regular defrosting is crucial for preventing deep freezer not freezing issues and how you can ensure its effectiveness:

Ice Buildup in Freezer and Reduced Efficiency: During normal freezer operation, moisture in the air can condense on the evaporator coils, forming a layer of ice. If left unchecked, this ice buildup can reduce the surface area of the coils, making it harder for them to absorb heat and causing inadequate freezing. Additionally, the ice acts as an insulator, preventing efficient cooling and leading to longer running cycles and increased energy consumption.

Maintaining Optimal Performance: Regular defrosting helps remove the ice that has accumulated on the evaporator coils, restoring their efficiency and promoting proper freezing. By eliminating the ice, the coils can effectively absorb heat, maintaining the desired low temperature and ensuring efficient freezing of your food.

Follow Manufacturer’s Guidelines: Manufacturers typically provide guidelines on how often you should defrost your freezer. It’s important to adhere to these recommendations to prevent excessive ice buildup. The frequency of defrosting can vary depending on the model and usage patterns of your freezer. Some freezers may require defrosting every few months, while others with advanced self-defrosting features may require less frequent defrosting.

Utilize Self-Defrosting Features: If your freezer is equipped with a self-defrosting feature, ensure that it is functioning correctly. Self-defrosting freezers have mechanisms that automatically melt the ice on the evaporator coils at regular intervals. This process prevents excessive ice accumulation and eliminates the need for manual defrosting. However, it’s important to periodically check that the self-defrosting feature is working as intended to avoid any potential issues.

Preventive Measures to Ensure Your Freezer Keeps Freezing

To avoid future instances of your freezer is not freezing, it’s essential to take preventive measures and properly maintain your appliance. Here are some practical steps you can follow:

Regular Cleaning and Maintenance

Maintaining a clean and well-maintained freezer is vital for its efficient operation. Clean the interior of your freezer regularly, removing any spills or food debris to prevent your freezer from experiencing issues like freezer won’t freeze. Wipe down the shelves and drawers with a mild detergent and warm water to ensure proper functioning. Additionally, periodically clean the exterior surfaces to prevent dirt buildup and maintain optimal performance.

Not Overfilling the Freezer

As mentioned earlier, overfilling the freezer can impede proper airflow and lead to inadequate freezing, resulting in a freezer won’t freeze situation. Be mindful of the amount of food you store in the freezer and avoid overcrowding. Leaving enough space for air circulation allows the freezer to maintain the desired temperature more effectively and prevents freezing problems.

Regularly Checking and Replacing the Door Seal

The door seal is a critical component that ensures an airtight closure, preventing warm air from entering the freezer. Regularly inspect the seal for any signs of damage or wear to address the issue of freezer not cooling. If you notice any issues, such as cracks or gaps, replace the door seal promptly to maintain optimal freezing conditions and fix the problem of freezer not cooling.

Regular Defrosting

As mentioned earlier, regular defrosting is essential to prevent ice buildup on the evaporator coils, which can lead to the freezer not being cold enough. Follow the manufacturer’s instructions on defrosting frequency, or monitor the accumulation of ice and initiate the defrosting process when necessary to avoid freezer not cold issues. Proper defrosting helps maintain the freezer’s efficiency, ensures it stays cold, and prolongs its lifespan.

Ensuring the Evaporator Fan Motor is Working Properly

The evaporator fan motor plays a crucial role in circulating cold air throughout the freezer. Regularly check that the fan is functioning correctly by listening for any unusual noises or vibrations. If you suspect a problem with the evaporator fan motor, consult a professional technician for inspection and repair.

Freezer not freezing can be attributed to various factors such as overfilling, issues with the door seal, dirt and debris in vital parts, problems with mechanical or electronic components, and improper defrosting. By understanding these potential causes and following the preventive measures discussed, you can address the issue and ensure your freezer keeps freezing effectively. Remember, if you encounter persistent problems or are unsure about any repairs, it’s always best to consult a professional technician for assistance. Happy freezing!

Updated at: August 22, 2023